Monday, 21 March 2011

HMV

I've read many things about HMV over the past few years and that downward spiral was pretty obvious, but it's perhaps the severity and speed that wasn't.

What is irritating is the way people dance on it's potential grave from music lovers to the media at large.

We in the UK love bad news, so instead of perhaps (heaven forbid), looking for ways to help, we just seem to revel in the things that are wrong.

Music lovers blame the megastore for the loss of the Independent Music Shop, the place where we hung out in earlier years and made a lot of our friends and built a lot of our musical tastes. So now they revel in the downfall of the company.

HMV didn't close the indy, it was a gradual thing over a generation. It's too simplistic to blame a big store with a large stock that still didn't have what you necessarily wanted and when it did, it was top dollar to get it.

It started with vinyl's demise, the compact disc was just not as precious, then came the upsurge of the Record Fair in the Nineties, you could spend a day and see nigh on a hundred different dealers. There was bound to be a dealer who specialised in just the sort of genre you wanted.

Then came Mail Order and you could find hundreds of specialists just by paying a few quid for the Record Collector Magazine and their overheads were much lower.

Finally came the internet and Apple and that's were the story of bricks and mortar largely ended.

We forget other things, Record Companies releasing singles to Radio seven or eight weeks before they had an official release. It didn't create demand in most cases, it just meant you were sick of them by the time they were released and the singles market just went tits up.

Having said all that, what about HMV now? Well I believe there could be a future.

Physical product is over, I'm a massive collector and rarely buy a cd now unless it's by a band that I have lots of albums on the shelves of.

I love the ipod, it's convenience, managing stuff on the pc is a pain, I don't have the love of an album that I did when I could hold it, but I have convenience.

So if HMV are not going to sell physical product, why have a store? Well they will have to downscale in size, but they could go back to the past to find the future.

Record Shops were meeting places, HMV can be that too. If most of the product is downloaded, well let people download in store, have bands perform, promo appearances, make it the place to be, to spend a morning at.

There'd be a loyalty to HMV because of the part it could play in people's lives. People would download from HMV and maybe buy their next phone, ipod, hard drive whatever from there.

The current generation of teens are lost, but the generation before them aren't. There's nothing in town for them at all yet.

All a bit pie in the sky, well it may seem that way, but one retailer nearly did it.

When Zavvi took on the Virgin Megastores, they were sinking fast. They re-invented themselves, made a store that gangs of teenagers were encouraged to spend hours in, not forced to move on if they didn't spend.

They had loads of Games Machines and Listening Posts for customers to while away hours on. The result was that when they did buy something and the Wii was the hot thing that year, they bought it from Zavvi.

It was building up one hell of a reputation and it was mainly Woolworths demise just before Christmas that cut off it's source of supply that did for it.

It may not have worked but it seemed to be giving itself a chance.

For HMV to do this, it would have to change it's management and Store Management. HMV used to have managers who loved the product and knew the local market, now it's Managers could be running anything from a supermarket to Superdrug.

It is one way forward, because you cannot keep doing the same in a rapidly declining market and not expect the same results.

2 comments:

  1. I actually think its all a bit more intricate than that but no one should be gloating over the decline and fall of the remaining music retail outlets. HMV has been its own worst enemy in many ways, trying to sell too much stuff over to many formats to very few punters, the endless ‘sale’ being its only real mainstay regards cashflow. The problem I’ve had is that it gets harder and harder to ‘browse’. The racks get lower and lower and it’s a tricky thing with CDs. It seems like there is lots of choice but no choice at the same time. Also the endless re-issuing can be a pain in the ass, and the prices that some re-issues cost is obscene. Check out the new Alice Cooper boxed set. I love the original Alice band but its just greed. I’d like it but I won’t be buying it. Pricing policy has killed both the record shop and the music industry I believe. It’s a complex issue tho’.

    Listening stations in music shops are vital but I do believe you need to be able to hear what YOU want, not what is chosen by the store/reps. You should be able to say ‘I want to hear this’, like you used to back in the day… Like Don I love the convenience of MP3, Ipod and so on. The digital media has definitely changed the way I choose, listen to and make music but that thing of hanging out in the music shop was vital to learning about new bands, and trusting the staff of a shop equally so. I don’t blame the big stores for being big but for being anonymous. For selling ‘a bit of everything’ but not much of anything. Its okay to have all the Pink Floyd albums, and all the Deep Purple albums and so on – but I need to know where the new stuff is I need to browse that and I need to hear it. I need to hear new stuff. HMV hasn’t really catered for me there but the Internet has. The loss is theirs, as I survive just fine. At the moment I think music itself is in a very healthy state. Lots of new bands are using the internet to their advantage, and while it’s a jungle out there I’ve not doubt, good music is still breaking through. It’s the industry that’s having a problem as it adjusts to the fact that there are now two or three generations of buyers out there who require entirely different things from a music store and also the fact that the music industry is full of people that don’t like music, but crunching numbers… accountants. I’m not sure what the future of the ‘high street’ music store is. I’m not sure there is a future but it does seem to me it’s the industry that is struggling, not the music.

    Does any of that make sense or am I ramblin’…..!

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  2. Norwich eh Peter?

    Home of Alan Partridge and Quiz Of The Week.

    Oh and Delia!

    We have a great second hand store that specialises in Psych which thrives strangely.

    We have a box room size HMV which has always been hopeless, but it is between two cities and surrounded by a lot of towns.

    Finally we have a new budget basement place, that has lots of albums at great prices that you wouldn't want or already have.

    The point wasn't really how bad HMV is now, I think we know that, but how it can get out of this malaise.

    The HMV in the nearest city used to be fantastic, managed by a true music lover who knew the local scene intimately, he also seemed to have a lot of freedom in ordering.

    He moved on, the store was downsized and it is pretty hopeless now. But it's chicken and egg, if people don't buy, how can you stock.

    My suggestion was to try and make them more inviting and become specialist, play on your market.

    The live scene in the Cities is bouyant enough to support this.

    Another suggestion would be to provide a free download with every cd bought.

    It might just keep some stores open.

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